Currently, we’ve deployed a new activation flow. However, there is a 50/50 chance that you may still see either the legacy or the new activation flow.
Below is the difference between the two flows. We’ve also provided two separate step-by-step guides you can follow, depending on which flow appears on your end.
Legacy Activation Flow
Legacy Activation Flow
Step 1: Sign Up by visiting your school's Collegiate Mobile website. A full list is here.
From the website, select 'Sign In'. From there, choose whether you are a Student, Fan, or Employee, and you’ll be redirected to your portal to create your account.
Step 2: Let's Get Started
1. Choose your Plan
Select a plan under the plan section for Student, Employee and Fans
It's best to check the feature so you can choose the best plan fits for your needs
2. Choose your SIM
You'll be asked to choose your method of activation - either Physical SIM or eSIM. Since were activating through eSIM, choose eSIM
To check if your device is eSIM compatible - please refer to this article to check
3. Create your Account
Complete all the fields needed. This includes creating your email and password to the portal. Followed by your personal details.
This information will reflect on your portal once activated. You can modify details as needed on the portal
Important Reminder:
Note: For Student & Employee accounts - please make sure to use your university domain emails. This is part of the user verification process.
Fan Accounts can use their personal emails
Verify your email. Make sure that you verify first the account as activation won't start unless the email is fully verified
Step 3: Checkout & Payment
Proceed and complete the payment process. Once the payment is successful, the activation process will begin.
Step 4: Activation
I want to activate my eSIM with a NEW NUMBER
I want to activate my eSIM with a NEW NUMBER
Step 1: Start Activation
Your dashboard will prompt to start activating your line - please click Start Activation
Confirm your service address. Please note that this must be a valid U.S. Address
Step 2: Get your Number
Choose "I'd like a new number"
Your new number will be generated.
System will ask to connect your device to proceed click "Continue to connect your device"
Step 3: Install eSIM
Prompt will ask whether the device is unlocked. Choose Yes
Take note that the device must be unlocked first in order for the service to work
Choose your SIM. Click eSIM
To proceed in the next step, you need to make sure of the following:
Strong Wi-Fi connection
Your device is running on the latest OS and has a working camera
Hit continue
For iOS: Go to Settings > Cellular > Add Cellular Plan
For Android: Go to Settings > Network & Internet > SIMs > Add SIM
Scan the QR code. If you are using your device - you can use this link as your reference
Follow the instructions on screen to install
Step 4: Choose Where your Contribution Goes
Choose where your contribution will go. Choose 1 from the available benefactors from the drop down and hit Continue
Congratulations! Your eSIM is now activated 🎉
I want to activate my eSIM with my OLD NUMBER
I want to activate my eSIM with my OLD NUMBER
Prepare your account details for transfer. You can contact your previous carrier to get these details, or visit the link below to get your Account Number and Transfer PIN
NOTE: If you are porting in from a Family Plan, make sure to move the sub-lines first and port the primary line or Billing Responsible Party (BRP) last. This helps avoid any conflicts during the process. If the primary line or BRP is moved first, you may encounter issues porting the remaining lines from your current carrier.
Step 1: Start Activation
Your dashboard will prompt to start activating your line - please click Start Activation
Confirm your service address. Please note that this must be a valid U.S. Address
Step 2: Initiate the transfer
Choose "I want to transfer my number to Collegiate Mobile"
Enter all the details needed. Make sure to review before submitting to ensure smooth transfer.
Quick Note: Make sure your service ZIP code matches the one on your account with your previous carrier, as this is required for number transfers.
Phone Number
ZIP Code
Previous Carrier
Account Number
Transfer PIN
A temporary line will be generated. You will be notified once the transfer is complete.
To activate eSIM click "Continue to connect your device"
Step 3: Install eSIM
System will ask you to choose your SIM. Choose eSIM
A prompt will show to make sure that have the following:
Strong Wi-Fi connection
Your device is running on the latest OS and has a working camera
Hit continue
For iOS: Go to Settings > Cellular > Add Cellular Plan
For Android: Go to Settings > Network & Internet > SIMs > Add SIM
Scan the QR code
Follow the instructions on screen to install
Step 4: Choose Where your Contribution Goes
Choose where your contribution will go. Choose 1 from the available benefactors from the drop down and hit Continue
Congratulations! Your eSIM is now activated 🎉
New Activation Flow
New Activation Flow
Step 1: Sign Up by visiting your school's Collegiate Mobile.
See the full list here. Based on the category (Student, Employee or Fan) choose your plan.
Step 2: Choose your SIM
Select your preferred activation method
Digital SIM - activate instantly with QR code
Physical SIM - delivered free of charge (3-5 business days)
Not sure if your device supports eSIM? Click the “Not Sure” tab to check your device compatibility. It will let you know which SIM option you should choose
Step 3: Choose your Contribution will go
Select from the choices where your "Giveback" will go.
Athletics Funds
Scholarship Funds
Student Funds
Step 4: Checkout & Payment
Enter your email address. Enter your card details and hit subscribe. Do not close that window yet.
For Student and Employee - please you’re your university email address
For Fan and Alumni - your free to use whatever email address you want
Please check your email. If you haven’t received it within 5 minutes, go back to the portal and click “Help with your order.” This will allow you to generate another activation link using the same email address you entered.
From your email, please click “Complete Account Setup.” It will redirect you to a page where you can complete your details.
Step 5: Activation
I want to activate my eSIM using a new number
I want to activate my eSIM using a new number
Step 1: Start Activation
Your dashboard will prompt to start activating your line - please click Start Activation
Confirm your service address. Please note that this must be a valid U.S. Address
Step 2: Get your Number
Choose "I'd like a new number"
Your new number will be generated.
System will ask to connect your device to proceed click "Continue to connect your device"
Step 3: Install eSIM
Prompt will ask whether the device is unlocked. Choose Yes
Take note that the device must be unlocked first in order for the service to work
Choose your SIM. Click eSIM
To proceed in the next step, you need to make sure of the following:
Strong Wi-Fi connection
Your device is running on the latest OS and has a working camera
Hit continue
For iOS: Go to Settings > Cellular > Add Cellular Plan
For Android: Go to Settings > Network & Internet > SIMs > Add SIM
Scan the QR code. If you are using your device - you can use this link as your reference
Follow the instructions on screen to install
Congratulations! Your eSIM is now activated 🎉
I want to activate my eSIM using my own number
I want to activate my eSIM using my own number
Prepare your account details for transfer. You can contact your previous carrier to get these details, or visit the link below to get your Account Number and Transfer PIN
NOTE: If you are porting in from a Family Plan, make sure to move the sub-lines first and port the primary line or Billing Responsible Party (BRP) last. This helps avoid any conflicts during the process. If the primary line or BRP is moved first, you may encounter issues porting the remaining lines from your current carrier.
Step 1: Start Activation
Your dashboard will prompt to start activating your line - please click Start Activation
Confirm your service address. Please note that this must be a valid U.S. Address
Step 2: Initiate the transfer
Choose "I want to transfer my number to Collegiate Mobile"
Enter all the details needed. Make sure to review before submitting to ensure smooth transfer.
Quick Note: Make sure your service ZIP code matches the one on your account with your previous carrier, as this is required for number transfers.
Phone Number
ZIP Code
Previous Carrier
Account Number
Transfer PIN
A temporary line will be generated. You will be notified once the transfer is complete.
To activate eSIM click "Continue to connect your device"
Step 3: Install eSIM
System will ask you to choose your SIM. Choose eSIM
A prompt will show to make sure that have the following:
Strong Wi-Fi connection
Your device is running on the latest OS and has a working camera
Hit continue
For iOS: Go to Settings > Cellular > Add Cellular Plan
For Android: Go to Settings > Network & Internet > SIMs > Add SIM
Scan the QR code
Follow the instructions on screen to install
Congratulations! Your eSIM is now activated 🎉