FAQs
Answers to frequently asked questions.
By Kevin and 1 other2 authors10 articles
- Ways to contact us
- Is there a Collegiate Mobile AppHow to add your Collegiate Mobile Customer Portal as an App Shortcut on your Phone
- What is a locked device?How to tell if your device is locked for use on a specific network
- How to find my IMEI numberThe IMEI number is a 15-digit unique identifier for your mobile device
- Physical SIM vs. eSIM: Which One to Choose?How to decide between eSIM and physical SIM and check if your device is eSIM compatible.
- What if I’m currently on a Family Plan, can I transfer to Collegiate Mobile?
- Which countries are included for international calling and data roaming?List of countries where international calling and data roaming are available. Only available on Unlimited and Premium Plans.
- What is my experience after using all my high speed data?Browsing experience after depleting your high speed data by rate plan type
- What happens if I miss a payment for my monthly subscription?
- What is Collegiate Mobile's refund policy?Not 100% satisfied? Here's what we can do for you!
